To make sure payments reach the right destination, every bank account goes through a review. The bank account review panel gives the compliance team the tools to do this in an orderly, auditable way.
Who can review
Access to this panel is limited to administrators with the bank account review permission. It's not an open feature: it's part of our roles and permissions structure, designed so that every sensitive action is in the hands of the right role.
Approve or reject
From the panel, accounts can be listed and filtered, and each one reviewed individually. An account can be approved — becoming verified — or rejected, in which case a reason for the rejection is recorded. Only accounts in a pending state can be reviewed, and each decision saves the date and the responsible reviewer.
Why it matters
The withdrawal flow validates that the destination account is verified before processing any transfer. This means the review is not a cosmetic formality: it's the barrier that prevents money from leaving toward an unconfirmed account. For the operator, it translates into safer payments; for the compliance team, into a process with full traceability.
Transparency both ways
The operator sees the status of their account — pending, verified or rejected — and, where applicable, the reason for rejection, so they can correct the details. Keeping the status and reason visible is part of our commitment to leave no hidden steps in how money is handled.
This feature reinforces a simple idea: trust is built with clear processes. Every reviewed account is one more step toward an operator network that's verified end to end.
